# Our Updated Terms of Service

We're updating our Terms of Service, Privacy Policy, and other supporting documents, effective September 12th, 2025. These updates are designed to simplify our terms, align with legal requirements, and enhance your experience with our platform.

Here are some highlights: 

* Clearer terminology and simplified terms - Improved definitions, user-friendly language, and a more concise Terms of Service to make them easier to read and understand.
* Provisions for future products and features - Added definitions covering beta features and AI functionality that will be introduced in future product releases.
* Updated Subprocessors - Updated list of third-party service providers we work with to deliver our services

Our updated documents include:

{% content-ref url="/pages/CaobK2Ck8ECdVIO6oPTa" %}
[Terms of Service](/docs/policies/terms-and-agreements/terms-of-service.md)
{% endcontent-ref %}

{% content-ref url="/pages/pTB6k25TcaDNeUHde1Jz" %}
[Privacy Policy](/docs/policies/policies/privacy-policy.md)
{% endcontent-ref %}

{% content-ref url="/pages/gvswObi8OF6tnEtzZbVh" %}
[Support Policy](/docs/policies/policies/support-policy.md)
{% endcontent-ref %}

{% content-ref url="/pages/YlT7tB2NvOD058NRtqnD" %}
[Service Level Agreement](/docs/policies/terms-and-agreements/service-level-agreement.md)
{% endcontent-ref %}

{% content-ref url="/pages/WAzokBXWu5K0LHOpoB76" %}
[Acceptable Use Policy](/docs/policies/policies/acceptable-use-policy.md)
{% endcontent-ref %}

{% content-ref url="/pages/VVRU4GjHy381zzRBNVRJ" %}
[Subprocessors List](/docs/policies/terms-and-agreements/subprocessors-list.md)
{% endcontent-ref %}

For customers with custom enterprise agreements overriding our standard terms of service, no changes are made.

If you are happy with these updates, no further action is required on your behalf. By continuing to use our services after September 12th, 2025, you'll be accepting the updated terms.

As always, if you have any questions, please don’t hesitate to drop us an email at <hello@aphex.co>.

Thank you for choosing our platform.

AphexHQ


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.aphex.co/docs/coming-soon/our-updated-terms-of-service.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.