Organisations are the very top level of the Aphex hierarchy. Organisations represent the entity that owns all the Projects.
Each Organisation has a subscription to an Aphex Plan and a collection of users who can access the Organisation.
Organisation Users
Each user has an Organisation Role that controls what Organisation information they can access and manage in the Admin Console.
Role | Description |
Member | Standard Organisation Member. No access to Admin Console. |
Org Admin - Billing* | Manage Organisation billing and invoices in Admin Console. |
Org Admin - Reporting* | Manage API keys on Organisation and Projects. |
Org Admin - System* | Manage all project users, projects and permission settings |
Super Admin | Manage all Organisation information |
*Org Admins can hold multiple Org Admin roles.
Organisation Role Admin Console Access
| View Admin Console | Manage Org Users | Manage Billing Information | Manage API Keys | Manage Org Permissions + Settings |
Member | - | - | - | - | - |
Reporting Admin | ✔️ | - | - | ✔️ | - |
Billing Admin | ✔️ | - | ✔️ | - | - |
System Admin | ✔️ | ✔️ | -
| - | ✔️ |
Super Admin | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
Organisation User Seat Type
An Organisation user will hold one of four Seat Types that indicates billing eligibility, and if the user is an active member of the Org.
User Status | Description |
Billed | Enrolled user whose highest Project role is Standard or Admin |
Free | Enrolled user whose highest Project role is Lite OR is not a user on any Projects |
Pending | Non-enrolled user who has been invited to the Organisation |
Deactivated | User who has been blocked from accessing the Organisation and any Projects |
On paid Aphex Subscription Plans, only users with the Billed Seat Type users will count towards billable users.
Deactivating and Deleting Organisation Users
Deactivating a user immediately blocks their access to the Organisation and Projects.
Deactivated users can be reactivated, allowing the user to gain access back to the Organisation, and any Projects they were active on prior to being deactivated.
Permanently Delete Organisation Users
To permanently delete an Organisation User, the user needs to meet the following criteria:
They must already be Deactivated from the Organisation
They need to be removed from all Projects
They cannot Own any Tasks or Packages on any Projects
Once a user is deleted, they will be removed from the Organisation.
Deactivating Super Admins
There must be at least one active Super Admin in an Organisation at all times. The last Super Admin cannot be Deactivated or demoted until another Super Admin is added.
Exporting Organisation Users
The total list of Organisation Users can be exported into an .csv file, with the following contents:
Column | Description |
Name | User's chosen display name |
User's email address | |
Role | User's Organisation Role |
LastLogin | The date of the last time the user logged in to the Organisation |
SeatType | User's Seat Type to indicate billing status |
Organisation Permissions
Some permissions can be set at the Organisation level to control what users can take specific actions.
Control | Result |
Project Creation | Project creation limited to either:
|
Enforce Project External ID | Require new projects to enter a business reference ID |
Inviting New Org Members | Inviting new Org Members limited to:
|
Organisation Settings
Setting | Description |
Organisation Name | Name of the Organisation |
Organisation Logo | Custom logo (can upload .jpg, .jpeg, .png, .gif and .svg files) |
Organisation Region | Australia or UK. Controls where the Organisation data is stored |