Subprocessors List
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Aphex is a data processor and engages certain onward subprocessors that may process customer or personal data submitted to our services. These subprocessors are listed below, with a description of the service. This list may be updated by us from time to time.
Google Cloud
Core application processing and storage services.
Includes Google services;
Google Cloud Platform
Google Firebase
Google Cloud Run
In the region selected by the customer on Organisation creation
All Customer data and PII controlled and processed by Aphex
Clerk
Authentication and user identity platform
US
UserID, Name, Email and Login Activity
We use the services of the following third-parties to provide specific functions or features within our Service. Generally in accordance with the information below, these providers may have access to relevant personal information (both in an identifiable and anonymous manner) in order to provide their relevant functions.
Intercom
Support and messaging services
US
UserID, Name and Email
Hubspot
Customer CRM
US
UserID, Name, Email and Browsing Activity
Chargebee
Subscription and billing management
US
No PII
Organisation and Legal Entity data only
Twilio Sendgrid
Email and messaging service
US
PII: Displayname and email
Stored for only 30 days
Twilio Segment
Data management
US
UserID, Name, Email and Browsing Activity
Data is processed but not stored.
Logrocket
Issue tracking and UX monitoring
US
UserID, Name, Email and Browsing Activity
Stored for only 30 days
Mixpanel
Platform analytics
EU
UserID, Name, Email and Browsing Activity
Vitally
Support, analytics and messaging services
US
UserID, Name, Email and Browsing Activity