Organisations
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Organisations are the very top level of the Aphex hierarchy. Organisations represent the entity that owns all the Projects.
Each Organisation has a subscription to an and a collection of users who can access the Organisation.
Each user has an Organisation Role that controls what Organisation information they can access and manage in the Admin Console.
Member
Standard Organisation Member. No access to Admin Console.
Org Admin - Billing*
Manage Organisation billing and invoices in Admin Console.
Org Admin - Reporting*
Manage API keys on Organisation and Projects.
Org Admin - System*
Manage all project users, projects and permission settings.
Super Admin
Manage all Organisation information.
*Org Admins can hold multiple Org Admin roles.
Member
-
-
✓
✓
-
Reporting Admin
✓
-
✓
✓
-
Billing Admin
✓
-
✓
✓
-
System Admin
✓
✓
✓
✓
✓
Super Admin
✓
✓
✓
✓
✓
An Organisation user will hold one of four Seat Types that indicates billing eligibility, and if the user is an active member of the Org.
Billed
Enrolled user whose highest Project role is Standard or Admin
Free
Enrolled user whose highest Project role is Lite OR is not a user on any Projects
Pending
Non-enrolled user who has been invited to the Organisation
Deactivated
User who has been blocked from accessing the Organisation and any Projects
On paid Aphex Subscription Plans, only users with the Billed Seat Type users will count towards billable users.
Deactivating a user immediately blocks their access to the Organisation and Projects.
Deactivated users can be reactivated, allowing the user to gain access back to the Organisation, and any Projects they were active on prior to being deactivated.
To permanently delete an Organisation User, the user needs to meet the following criteria:
They must already be Deactivated from the Organisation
They need to be removed from all Projects
They cannot Own any Tasks or Packages on any Projects
Once a user is deleted, they will be removed from the Organisation.
There must be at least one active Super Admin in an Organisation at all times. The last Super Admin cannot be Deactivated or demoted until another Super Admin is added.
The total list of Organisation Users can be exported into an .csv file, with the following contents:
Name
User's chosen display name
User's email address
Role
User's Organisation Role
LastLogin
The date of the last time the user logged in to the Organisation
SeatType
User's Seat Type to indicate billing status
Auth
Multi-Factor Authentication Status
Some permissions can be set at the Organisation level to control what users can take specific actions.
Project Creation
Project creation limited to either:
All Members
OR
Only System Admins
Enforce Project External ID
Require new projects to enter a business reference ID
Inviting New Org Members
Inviting new Org Members limited to:
All Project Users (excluding Lite)
Project & System Admins Only
System Admins Only
Organisation Name
Name of the Organisation
Organisation Logo
Custom logo (can upload .jpg, .jpeg, .png, .gif and .svg files)
Organisation Region
Australia or UK. Controls where the Organisation data is stored